Delivery & Returns
Jones Sports Co ships from the UK to golfers across the UK and Europe. Every order is fully tracked, and orders outside the UK are delivered with import duty and taxes already paid, so there is nothing extra to pay on the doorstep.
Free 2-day delivery
Or next working day for £5.99, via DPD.
Duties & taxes included
Final price shown at checkout. No customs fees on arrival.
Fully tracked
Tracking link emailed as soon as your order ships.
Delivery by Region
Select your region to see services, costs and delivery times.
United Kingdom
| Service | Cost | Delivery |
|---|---|---|
| DPD Two Day | Free | 2 working days from dispatch |
| DPD Next Day | £5.99 | Next working day from dispatch |
Deliveries are made Monday to Friday, excluding UK bank holidays. Orders to the Scottish Highlands, Islands, Northern Ireland and some remote postcodes may take a little longer.
Rest of the World
- Shipped by our cross-border delivery partner, Swap, fully tracked to your door.
- Any import duty and local taxes are paid upfront at checkout, so there are no customs charges when your order arrives.
- Your delivery cost and estimated delivery date are shown at checkout.
Countries we ship to:
Norway, Switzerland, Iceland, Liechtenstein, Monaco, San Marino, Gibraltar, Jersey, Guernsey, Isle of Man, Albania, Montenegro, Georgia, Faroe Islands, Greenland, Svalbard & Jan Mayen.
European Union
- Shipped by our cross-border delivery partner, Swap, fully tracked to your door.
- Import duty and local VAT are paid upfront at checkout, so there are no customs charges when your order arrives.
- Your delivery cost and estimated delivery date are shown at checkout.
- Shop and pay in your local currency.
Countries we ship to:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, plus Åland Islands, Mayotte and Réunion.
For orders outside the UK, the single delivery line at checkout covers carriage plus the import duty and VAT due in your country. It means the price you pay at checkout is your final price, with no surprise bill from the courier.
Orders, Returns & Help
Tap a question to find out more.
Dispatch & tracking
Orders are packed and dispatched from our UK warehouse on working days. As soon as your order ships, you will receive an email with your tracking link so you can follow it all the way to your door.
Returns
You have 30 days from receiving your order to request a return. Items must be unused, in the condition you received them, with tags and original packaging, plus proof of purchase.
- UK orders: email info@jonessportsco.eu and once your return is accepted we will send you a returns label and instructions.
- Orders outside the UK: once your return is accepted, please send it back with a tracked courier of your choice. Return postage is at your own cost.
Please contact us before sending anything back, as items returned without a return request cannot be accepted. Sale items and gift cards cannot be returned.
EU customers can also use our withdrawal form to exercise their right of withdrawal. Full details are in our Refund Policy.
Damaged, faulty or incorrect items
Please check your order when it arrives. If anything is damaged, faulty or not what you ordered, contact us straight away and we will put it right.
Still have a question?
Our team is happy to help with anything delivery or returns related. Email info@jonessportsco.eu.